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As soon as one of your requested audiobooks is ready on Siftbooks, we’ll send you an email notification right away! To make sure you never miss an update, here’s a quick tip: move Siftbooks emails to your main inbox so they don’t get lost in your spam or promotion folder. For Gmail Users: ⭐ Move Siftbooks into your Primary tab - On mobile: Tap the 3 dots in the top right of our email → select "Move to" → then "Primary" - On desktop: Drag our email into the "Primary" tab (usually the first one on the left) For Apple Mail Users: ⭐ Make us a VIP - Tap on our email address (corporate@siftbooks.com) → select "Add to VIP" to make sure our emails stay front and center. We’ll always let you know the moment your book is ready—just a small step from you ensures you’ll never miss a title!

Siftbooks only allows listening to audiobooks that you have already added to you Audible account.

There are two main parts to your Siftbooks subscription: 1) You're able to submit one audiobook request per month for any book that you'd like Siftbooks to clean for you (most book requests will be completed within 48 hours or less, but it can take a bit longer depending on the amount of requests that we have received). 2) Unlimited access to listen to any audiobook that you have purchased on Audible and that is also available in the Siftbooks library.

Founded in 2022, Siftbooks is the world's 1st audiobook filtering service! Ever been surprised by unexpected content in an audiobook? We get it! That’s why we created a product that lets you skip the stuff you're not too keen on without interrupting the story. From profanity to sexual content, and other filters on the way, you're in control of what you hear. With a mix of tech wizardry and Artificial Intelligence, we're on a mission to find those unexpected surprises in every audiobook. We're still growing, finding our feet, and shaping Siftbooks to be the best it can be. So, if you stumble upon a hiccup, have a burning question, or just wanna share how you feel, drop us a line! And if you're loving what we're doing, think about subscribing. It'd mean the world to us! Cheers and happy listening!

Yes, a subscription is required to access and listen to any audiobook using Siftbooks.

The time it takes for a requested book to become available varies depending on several factors, such as the audiobook's length, amount of filters needed, and the volume of requests we receive. However, we do our best to complete all audiobook requests within only a couple of days.

Our filtering system uses automated processes to identify and remove explicit content from audiobooks. While we strive for the highest accuracy possible, it's important to note that the filtering is not perfect. On average, our system successfully captures and removes around 95% of swear words and 70-90% of sexual content (depending on how objectively explicit the content is). However, there may be instances where some content slips through the cracks. We are continuously working on improving the accuracy of our filtering algorithms. If you come across any content that you believe is missing a filter, please help us make the audiobook cleaner for the next listener by using the "Report Explicit Content" button within the Siftbooks app.

The Siftbooks app connects to Audible and then our technology acts like an automated tv remote control where we know the exact times to instantly mute and fast forward over any undesirable words or scenes without you ever having to hear it! Siftbooks complies with all Copyright laws by never altering an author's creative works. We simply give listeners the freedom to choose what content they would or would not like to consume.

From the "Library" page in the Siftbooks app, you can access and listen to your Audible library if that same audiobook has already been reviewed by Siftbooks. From the "Discover" page, you can see all the books that Siftbooks has cleaned and that are available for listening. *Adding an audiobook from the "Discover" page will either use your available Audible credits or it will bill your default payment method on Audible.

We do our best to remove all Sexual Content, Profanity, and instances of Taking The Lord's Name in Vain. However, we're not perfect and sometimes a word or phrase is missed. If this happens then please report it by clicking the "Report Explicit Content" button within the Siftbooks app so you can help make each audiobook cleaner for the next listener.

You can submit an audiobook request on the the "Library" page of the app by selecting one of the grayed out audiobooks. Please be aware of the following: 1. You can only request 1 audiobook per month. 2. We can't guarantee how long it will take us to complete your requested book. There are several factors that determine our turnaround time such as the length of the audiobook, the level of explicit content, and how many other book requests are in Siftbooks' queue. However, we do our best to complete most books within a couple of days. 3. Siftbooks reserves the right to reject any audiobook request that is overly pornographic or controversial in nature. 4. It is important to note that it is possible for Siftbooks to sometimes miss some content that should have been filtered. With your help, any missed filters can be corrected by clicking the "Report Explicit Content" button within the Siftbooks app so you can help make each audiobook cleaner for the next listener.

Currently, Siftbooks is designed to work exclusively with Audible's library but we hope to expand to other platforms in the near future.

Visit mobile.siftbooks.com on your mobile device and follow the install instructions to add the Siftbooks app to your phone's home screen (you can still access the Siftbooks library from your internet browser but installing the app is highly recommended). *The Siftbooks app is not yet available in the Apple app store or the Google play store.

Here are the three most common problems and fixes: When you're trying to log into the mobile app (at mobile.siftbooks.com) make sure you're not using your Audible username and password. You should be using the email and password that you just created when you subscribed to Siftbooks. You may have forgotten your password or made a typo when you created your password. Go to siftbooks.com, click on "Sign in", and then click on "Forgot Password". Once your password is reset, return to mobile.siftbooks.com and try logging in again. Make sure that you don't use any special characters in your Siftbooks password since the following symbols can sometimes blocked users from logging into the mobile app when they are used in your password. Examples: "\@'/%&#<>|:^~? If you're problems persist, please email us at support@siftbooks.com. Thank you for your patience and support! -Siftbooks Customer Service

Siftbooks requires an internet connection to work so the most common reason for your audiobook randomly stopping is a weak internet connection. Here are a few things to try: If you're at home when the audiobook stops playing, open Google Chrome and search for "Test my internet connection". Then click the button that says, "Run Test". When the test is finished, make sure the results show that you have a strong connection to the internet. If you have poor results then try resetting your home WiFi. You can also try turning off your WiFi on your phone so that your phone uses cellular data instead. If this fixes your problem then your home WiFi connection is likely too weak. If your audiobook stops playing when you're not connected to WiFi then perhaps you have a weak cell signal. You can try (1) moving to a different location that has a stronger cell signal or (2) connecting to WiFi. If your audiobook performance improves then you may have simply been somewhere that had poor cell service. To confirm if your problem is merely an issue with your internet connection, do not touch the Siftbooks app when it stops playing. Do not pause or close the app. Let it sit for a few minutes to see if the audiobook starts playing again on its own. If it does then it's likely a problem of a weak WiFi or cellular connection with the internet. If you're problems persist, please email us at support@siftbooks.com and share a screenshot of your internet connection as outlined in the above steps. Thank you for your patience and support! -Siftbooks Customer Service

If you are having a problem with the app, simply close the app and reopen it. Doing this will help refresh the app and should resolve most issues. If the problem persists and you have already tried closing and reopening the app 2-3 times then please reach out to us at support@siftbooks.com Examples of problems that can be fixed by closing and reopening the app are: 1. There is a new audiobook available on the Discover page that I own in my Audible library but the app still won't let me listen to it. 2. The app is acting slower than normal or is taking too long to load. 3. Any other miscellaneous glitch that is preventing the app from working properly.